No good deed goes unpunished. That’s what Zack Randolph discovered when he tried to do something nice for an officer at the mall.
The 18-year-old was working behind the counter at Great American Cookies at the Katy Mills Mall in Texas when a police officer who also works there stopped by to get a cheesecake brownie.
Zack wanted to show his gratefulness to the officer for keeping their community safe, so he decided to pay for the $2.75 brownie out of his own pocket.
Touched, the officer thanked Zack, took the brownie, and went on his way, but that’s when things took a dark turn.
A couple who had been in line behind the officer walked up to the counter and asked Zack for a free dessert as well. When Zack said no and explained he had just paid for the officer’s brownie as a thank you, they began to yell at him, calling him “racist” and threatening him.
Zack was so taken aback and frightened that he hurried to the back room until things calmed down.
The kind-hearted teen hoped that would be the end of it, but at the end of his shift – despite having just been offered a $2 hourly raise the day before – he was told he was being suspended from work for one week without pay.
Zack’s mom, Tami, couldn’t believe how her son had been treated and shared the infuriating story on Facebook.
“The next family walked up and said ‘are you going to buy mine too?’” she wrote. “My son replied with ‘I’m sorry I bought his because he is wearing a badge’…… then this customer started verbally attacking him, calling my son a racist, & threatened to beat him up. His wife threatened to go back there and slap him.. The middle aged man sat down his little daughter and tried to come behind the counter to attack him. Thankfully his coworker defused the situation. The man then said ‘I will get you fired.’”
“Since when does buying a police officer a cookie give anyone else a reason to attack someone,” she asked. “And when did a Corporation want to FIRE someone for being KIND, taking what a customer said or did, regardless of how hateful they are. Thankfully my son said he would do it again in a heartbeat.”
Tami’s post quickly went viral and created an uproar. People couldn’t believe Zack was being punished for the immaturity and bad behavior of the older couple.
Soon, Biju George, VKC Refreshments, owner and operator of the Great American Cookies at Katy Mills Mall, released this statement:
“On behalf of Great American Cookies Katy Mills, we owe the employee an apology. It was never an issue that he purchased a brownie for a police officer, but rather the events that unfolded with another customer in line at the time. However, after further review, we realize that the employee was in fact in the right and we continue to reach out to him and his mom to issue an apology. The corrective action and suspension was reversed immediately and we hope to connect with him today.”
It is awful that Zack had to go through this horrific ordeal, but we are glad things were made right in the end. We only hope that nasty couple gets some sort of justice as well!
Zack now has people all over the country and the world rooting for him, none more so than the Katy Police Department who reached out to him and thanked him for his kindness and support.
“It was our pleasure to finally meet the young man from Great American Cookies, who did a selfless deed despite what others may have thought,” the wrote in a Facebook post. “Sergeant McClure and the rest of the Katy Police Department would like to say thank you for supporting law enforcement and going the extra step to show your appreciation.”
Are you glad Zack got justice in the end? Then share it!